As promised Chris and I returned to Orlando Executive Airport to see our friends at Northern Jet. This time we brought a video crew from Aviation Marketing Experts. We had the opportunity to see a couple of aircraft up close. We learned, for Northern Jet Orlando its all about people and safety.
The video crew sat down for an interview with Ricky Guagliardo, Sales Manager, in their spacious top floor conference room.
Conference Room With Panoramic View
What is so impressive about Northern Jet is the fact that they have their own private terminal. And it’s not just a terminal, it was previously the Sheltair Aviation Services FBO location. It’s unusual for a private jet charter company to have their own private terminal. Most use a shared FBO location.
Special thanks to pilots:
- PIC: Robert Basile
- SIC: David Chiles
What we learned from our second visit was how important safety is at Northern Jet.
Captain Basile told us he never feels pressured to take off as safety always comes first. Co-Captain David Chiles commented that working for Northern Jet was like being in a family. I did want to mention that the pilots had no advance notice of our visit or that they would be participating in the production. This underscores how genuine they really were.
It’s clear that beyond safety, Northern Jet strives to make the customer experience an extraordinary one.
We have visited many operations on our travels, this one really stands out for so many positive reasons.
We’d like to thank everyone again for granting the video crew such a level of access and for all the hospitality. As we saw, Chris really enjoyed the selection of snacks that are provided on the flights.